Returns and Exchanges...

We know that from time to time, for whatever reason you may need to return or exchange an item that you have recently purchased. Well, rest assured that when you buy online from Streetbike we are happy to accept your returns...

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For a more detailed description of our returns ‘terms & conditions’ please refer to the Terms & Conditions section of our website found in the About Us menu.

Below is the procedure you need to follow (providing your request meets the returns criteria) in simple steps.

In the first instance please notify us in writing or via email that you wish to return an item with a brief explanation of why.

Write to:

Customer Services Streetbike
91-107 Dudley Road
Halesowen
West Midlands
B63 3NS

Or E-mail:

wewillsortit@streetbike.co.uk

Please include your original invoice number, date of invoice, preferred method of contact and customer name in full within your letter or email.

Our customer services representative will then contact you via your preferred method shortly after to guide you through the process.